Shipping policy

Last updated: 12 November 2026

Where we deliver

Our launch collection is available for delivery to United Kingdom addresses accepted at checkout. International delivery is not currently offered.

Made to order

Our T-shirts, hoodies and mugs are printed after you order and fulfilled by Printful. Production usually takes 2–5 working days, starting from the next working day after your order. Production time is separate from transit time; weekends and public holidays are excluded.

Delivery time

Transit time depends on the product, stock availability and fulfilment location. Some items may be produced outside the UK. Any delivery estimate supplied with your order is an estimate, and we will contact you if a significant delay arises. Unless we expressly agree another delivery period with you, we will deliver without undue delay and within 30 calendar days of accepting your order.

Delivery charges

The delivery charge for your basket is shown in pounds sterling before payment. We use Printful's shipping rates, converted to GBP where required, so the amount may change as supplier rates or exchange rates change. Products from different shipping groups can incur separate charges that are combined into the checkout delivery total. There is no store-wide free-delivery offer for this collection.

Separate parcels and tracking

Clothing and mugs may arrive in separate parcels or on different days. We will send the available tracking information when each shipment is dispatched. Separate parcels do not create an extra delivery charge beyond the amount agreed at checkout.

Problems with delivery

Check your address before paying and email us promptly if it needs correcting. We will try to make changes before dispatch. If an order is delayed, missing or damaged, contact us with your order number. We remain responsible for delivery until you or your nominated recipient takes possession. Your statutory rights, including cancellation and refund rights for late or failed delivery, are unaffected.

BeamGrid Store is operated by BeamGrid Technologies Ltd, registered in England and Wales, company number 15932092. Registered office: 15 Stanbury Gate, Reading, United Kingdom, RG7 1SR. Email: veda@beamgrid.co.uk.