Terms of service

Last updated: 12 November 2026

Who you are buying from

BeamGrid Store is operated by BeamGrid Technologies Ltd, registered in England and Wales, company number 15932092. Registered office: 15 Stanbury Gate, Reading, United Kingdom, RG7 1SR. Email: veda@beamgrid.co.uk.

These terms apply to consumer purchases of physical merchandise from BeamGrid Store. Shopify hosts the store and Printful produces and fulfils our merchandise; your seller and point of contact is BeamGrid Technologies Ltd.

Products and ordering

Check the product description, size, colour, quantity and delivery address before submitting your order. Product photographs are mockups of the chosen design; screen colours and minor print placement can vary. This does not limit your right to receive goods matching their description. Any collection concept artwork is illustrative; the product page identifies what is included in your purchase.

Our contract with you is formed when we send the order confirmation accepting your purchase. If an item is unavailable or we cannot fulfil your order, we will contact you promptly and refund any payment for goods we cannot supply. We will not substitute a different product or increase an agreed price without your agreement.

Prices and payment

Prices are displayed in pounds sterling. Your product prices, delivery charge and any applicable taxes are shown before payment. You authorise payment of that displayed total when you submit your order using a payment method offered at checkout. We do not impose additional charges without your agreement. Each purchase is a one-off order, not a subscription.

Delivery, cancellation and returns

Our Shipping Policy and Refund Policy form part of these terms. They explain production and delivery times, delivery charges, cancellation, returns and refunds. The standard BeamGrid collection is covered by our 14-day cancellation policy. Made-to-order production does not remove the cancellation rights described there.

Problems and complaints

Email veda@beamgrid.co.uk with your order reference and the issue, or write to our registered office. We will investigate and work with you on an appropriate remedy. Using a fulfilment partner does not remove our responsibility to you as the seller.

Your rights and our responsibility

Goods must meet the standards required by consumer law, including satisfactory quality, fitness for purpose and conformity with their description. Nothing in these terms excludes liability that cannot lawfully be excluded, or removes your mandatory consumer rights. We remain responsible for loss or damage for which the law makes us responsible.

Privacy and store content

Our Privacy Policy explains how personal information is processed. BeamGrid names, logos, designs and store content remain the property of their respective owners. Buying a product does not grant a licence to reproduce our branding commercially.

Applicable law and changes

These terms are governed by the law of England and Wales, without depriving you of mandatory protections available where you live. UK consumers may bring proceedings in the courts available to them in their home jurisdiction. The terms in force when you place an order apply to that purchase; later changes apply to future orders.